When a document raises a question.
An invoice does not match the amount claimed. Two records describe different dates. A receipt appears incomplete. These observations may warrant a closer review, but they may also have a legitimate explanation.
The platform keeps the investigation grounded in the case: what was observed, which document supports it and what is still needed to interpret it. Your professionals remain responsible for the investigation and its conclusions.
From files to checks you can follow.
Add documents to the authorized workspace and run the configured analysis. AI-assisted findings and document comparisons help focus the investigation; source excerpts and references let your team check what each observation rests on.
- Compare amounts, dates and descriptions when the sources support a comparison.
- Separate a document discrepancy from a reading error or a missing record.
- Record which explanation or external verification remains outstanding.
An investigation example, not a verdict.
Fictional example: a request shows CLP 185,000 while the available receipt shows CLP 165,000. The observation is a CLP 20,000 difference between two sources. The next question is whether another expense, a correction or a missing document explains the total.
The report should preserve that distinction. A discrepancy does not establish intent to deceive; the absence of an alert does not certify authenticity.
Built with insurance investigation experience.
TrueDoc Legal brings technology expertise. Estudio Carvallo brings institutional knowledge and insurance investigation practice. We are building the workflow together so findings can be examined and discussed as part of professional work.
The platform does not make automatic coverage decisions or provide universal document authentication. Available checks depend on the document and the scope agreed for the workspace.
What to check before adopting the solution.
Evaluate an authorized sample containing known discrepancies, correct documents and material that is difficult to read. Review useful findings as well as alerts that a professional dismisses.
- Can you trace a finding back to its supporting document?
- Are reading errors and limitations visible?
- Does the report help continue an investigation without presenting suspicion as proven fact?