Gather the records that describe the service.
A file may contain a request, receipts, service records and other relevant documents. Identify the service and date each document concerns before comparing amounts. A missing record should remain an open question, rather than becoming a conclusion about what happened.
Examine differences with their source.
In our fictional example, the requested amount is CLP 185,000 and the available receipt records CLP 165,000. The CLP 20,000 difference prompts a question: is there another supporting document or an explanation of the breakdown? The difference alone does not establish wrongdoing.
- Compare service dates and references.
- Check amounts and currencies in the original document.
- Account for uncertain readings and incomplete records.
Prepare a responsible review.
Record the observation, the documents compared and the next question. TrueDoc Legal supports document review; it does not provide clinical diagnoses or decide coverage or reimbursement. Case records belong in the authorized workspace, never in the public contact form. The team determines what further information or specialist review the case requires.